Part Time Client Advisor (24h) m/f – Amsterdam – MONCLER – Heerlen

MONCLER

MONCLER is currently looking for a Part-Time (24 hours per week) Client Advisor to join our Amsterdam boutique located at Pieter Cornelisz Hooftstraat.

Our Client Advisors, with impeccable presentation and a natural elegance, will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Responsibilities and task:

  • To provide the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross-selling, orienting customers to other department if necessary;
  • Ensures a unique client experience, creating a long-lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
  • Achieves excellent selling performances and results;
  • Actively cooperates during preparation and execution of inventories, product replenishment and stock activates;
  • To ensure that company policies, procedures and standards are adhered to at all times.

Team working activities:

  • To collaborate with the store team and to be engaged in Moncler’s vision and mission in order to strengthen company’s community and to work in a full integrated manner on a global scale, improving organisation and driving innovation as a team;
  • Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Requirements:
 

  • Previous experience in sales roles;
  • Experience in structured fashion luxury/retail companies is a plus;
  • Passionate in retail, client service and with a commercial mindset;
  • Excellent understanding of the luxury sector and product sensitivity;
  • Strong communication skills;
  • Willingness evolve in the organisation, flexible to best practices for the business;
  • Fluency & sophistication in Dutch and English is preferred, another language is a plus;
  • Digitally aware and open to new ways of working.

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