Dutch-speaking Customer Service at Mercedes-Benz with Relocation – Remote in Portugal – City Job Offers – Heerlen

City Job Offers

Dutch-speaking Customer Service Agent at Mercedes-Benz – Remote all over Portugal

 

Are you passionate about cars? Do you speak Dutch and are you looking for a job in Portugal? We have THE job for you!

 

Dutch-speaking Customer Advisor – Remote in Portugal

 

We are looking for Dutch speakers to provide high-quality customer service for a leading high-end car brand in Europe.

 

About the Company

It is a global leader in car high-end design and manufacturing brands.

 

Your Profile

– Dutch proficiency mandatory and fluent English

Customer-oriented and a results-driven approach

– Strong communication, problem-solving, and active listening skills

– Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment

– Passionate about the automotive industry is a plus but not mandatory 

 

 

Your responsibilities:

– General inquiries on car documentation ( e.g service history)

– Book appointments with a Dealerships and Recall

– Details on dealerships

– Warranty coverage

– Breakdown assistance on location (technician sent to location)

– Recovery assistance (vehicle transported to the dealership)

– Car app utilization, questions, and troubleshooting 

 

️ Benefits:

– Full-time position

– Temporary, renewable working contract

– Extra incentives and over-achievement bonus

– Real growth opportunities to advance in your career

– Relocation Package (Includes flight reimbursement and optional accommodation) 

 

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