Page Personnel
- Claims administrative delivery goals: Perform day-to-day tasks on time & capability to work under set deadlines (SLA’s), highlight & manage process exceptions proactively working closely Hub Team leader and colleagues (collaborative & agile environment).
- Data Quality / Integrity: Maintaining claims data entry & indexing file upload/documentation integrity in all used systems.
- Best Practice: Diligently adhere to the best practices laid out under the rules and guidelines for the Madrid Hub ‘Playbook’ & EMEA claims processes & protocols.
- Internal Development: Perform with high level of technical competency for claims admin activities and commit to personal development through given coaching.
- Quality of service: Deliver high quality of service within authority for various claim admin types or standard settlements.
Very important international insurance company|Candidate with international profiles and capacity of teamwork
- Advanced level in English(C1) is a must.
- Native/Bilingual in Dutch is a must.
- Ability to organise work & perform within time constraints.
- MS Office knowledge.
- Customer Service experience
- Experience of working independently or as part of a team – self-motivated.
- 29 days of vacation a year
- Salary: 30K
- 2 days working from home option + additional flexible days
- Working from home allowance
- Entry time flexibility
- Private medical insuranc()e
- Life and accident insurance
- Meal allowance
- Pension plan
- Stock purchase plan
- Flexible compensation scheme
- Gympass
- Location: Madrid
